GlazeGuard Detailing Privacy Policy
At GlazeGuard Detailing, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our online platform or engage with our car detailing services.
Information We Collect
We collect personal data that you voluntarily provide to us when you interact with our site, inquire about our services, or book an appointment. This may include:
- Contact Information: Your name, email address, phone number, and physical address when you request a quote or book a service.
- Vehicle Information: Details about your vehicle (make, model, year, license plate number) necessary for providing our detailing services such as ceramic coating application, paint correction, interior detailing, exterior detailing, and protection packages.
- Service Preferences: Information about the specific detailing services you are interested in or have purchased.
- Communication Data: Records of your correspondence with us via our online contact forms or direct email inquiry.
Automatically collected data when you visit our site may include:
- Usage Data: Information about how you interact with our site, including pages viewed, time spent on pages, and navigation paths.
- Device Information: IP address, browser type, operating system, and device identifiers.
How We Use Your Information
We use the collected information for various purposes, including:
- Providing Services: To fulfill your requests for car detailing services and manage your appointments.
- Communication: To respond to your inquiries, provide customer support, and send you important updates regarding your services.
- Improving Our Site and Services: To analyze how our online platform is used and to enhance its functionality, content, and user experience.
- Marketing: To send you promotional materials about our services, special offers, or new packages that may be of interest to you, where permissible by law and in accordance with your preferences.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal data to third parties without your explicit consent, except as described in this policy:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our online platform, conducting our business, or providing services to you (e.g., website hosting, analytics, appointment scheduling software). These providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as an asset. We will notify you before your personal data becomes subject to a different privacy policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We use secure servers, firewalls, and encryption where appropriate to safeguard your information. Despite our best efforts, no method of transmission over the Internet or electronic storage is 100% secure.
Your Data Protection Rights (GDPR)
As per the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have certain rights concerning your personal data:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
- Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below.
Third-Party Links
Our online platform may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
GlazeGuard Detailing507 Sixth Avenue
Singapore, 276418
Singapore